There is more and more discussion these days about the value of empathy in relationships. What better way to understand others than by putting yourself in their shoes. This applies both personally and professionally.

In this lesson you will:

• Discover the 80/20 rule for having conversations that connect and create trust, good will, understanding and cooperation.

• Get suggestions for handling common workplace communication challenges – like anger, prejudice, power differentials and sharing resources

• Begin putting basic and advanced communication skills into daily practice


$10 at the door for Non WORK Members – help us keep the lights on and keep great programs coming your way! WORK Members FREE including Friends of WORK! (a special membership level for you regular attendees)

Noon-1 PM in the WORK Library.  Feel free to bring a bag lunch.

Bio: Catherine Cooley has a longtime passion for peace made simple – helping people and organizations overcome damaging communication stumbling blocks, to transform personal or work conversations into exchanges of true respect, understanding and teamwork. She brings 20+ years of community building experience and tools of mediation, council circle facilitation, conflict resolution and Empathic Communication (also called Nonviolent Communication.) She is a master of the same model of Empathic Communication used successfully by many Fortune 500 companies including Microsoft.