~67% of business today is driven by personal referral and word of mouth!

~Customers do not leave because of PRICE! They leave because the DON’T FEEL APPRECIATED!

~80% of Sales are made on the 5th-12th contact!

~It is cheaper and easier to keep your current clients happy than it is to acquire new clients!

Learn how to create Raving Fans for your business with some fun tips, tricks, and cool tools that will help you keep in touch with clients, thank referrals, and increase client relation in a very cost effective, personalized, and professional way.


$10 at the door for Non WORK Members – help us keep the lights on and keep great programs coming your way! WORK Members FREE including Friends of WORK! ( (a special membership level for you regular attendees)

Bio: Sue Brooke is a Professional Speaker, Best Selling Author, Small Business Marketing Strategist, and Relationship Marketing Expert. Sue is a serial entrepreneur, having founded at least a dozen successful businesses beginning with a Ballroom Dance studio in a small town in Nebraska at the age of 22. After moving to California, she continued her entrepreneurial ventures with a music production company, then moving on to a Tutoring and Educational Learning Center. The Tutoring center was started in her living room, and she grew it into a successful Educational Learning center with 20 plus employees serving thousands of children over 18 years. She later sold that business to pursue her passion of inspiring entrepreneurs to have successful businesses and speaking and Inspiring people in all industries to share their stories and follow their dreams.